Privacy Policy

1. Data controller

PT. Surya Indonesia Satu Property (“we”) is the controller of the personal data you provide through this website.

Address: Jl. M.H. Thamrin No. 13, Central Jakarta 10350, DKI Jakarta, Indonesia. Email: [email protected].

2. Data we collect

Through the Contact Us form, we collect:

• Title, first name and last name
• Email address
• Phone / WhatsApp number (if provided)
• Country of residence
• Your preferred contact channel
• The content of your message
• A record of your consent (time and the policy version you accepted)

The form does not ask for specific (sensitive) personal data such as health, biometric or financial data. Please do not include such data in your message.

3. Purposes

• To respond to your inquiry about Indonesia One
• To contact you through the channel you prefer
• To send exclusive updates and event invitations, only if you tick the box for this
• To comply with legal obligations that apply to us

4. Legal basis

We process your data on the basis of the explicit consent you give through the consent box on the form. Updates and event invitations require a separate consent. In certain cases we may also process data to comply with a legal obligation.

5. Sharing

We do not sell your personal data. It may be shared only with:

• Parties that help us run the website and respond to inquiries (such as hosting, email and customer-management providers, and our sales and legal advisors), who process the data under our written agreement and instructions
• Competent authorities, where required by law

6. Transfers outside Indonesia

Where our service providers store or process data outside Indonesia, we ensure the transfer complies with the PDP Law: the destination country offers an equal or higher level of protection, adequate and binding safeguards are in place, or you have given your consent.

7. Retention

We keep your data for as long as needed for the purposes above, and no longer than 24 months after our last communication with you, unless the law requires a longer period. The data is then deleted or destroyed.

8. Security

We apply reasonable technical and organisational measures to protect your data, including restricted access and encryption in transit. If a personal-data protection failure occurs, we will notify you and the competent authority within 3 x 24 hours, as required by the PDP Law.

9. Your rights

Under the PDP Law, you have the right to:

• Obtain information about who we are and why and on what basis we process your data
• Complete, update and/or correct your data
• Access and obtain a copy of your data
• End the processing of, delete and/or destroy your data
• Withdraw the consent you have given
• Object to decisions based solely on automated processing
• Delay or restrict the processing of your data
• Sue and receive compensation for breaches in the processing of your data
• Obtain and use your data in a commonly used format

10. How to exercise your rights

Send a written request to [email protected] with the subject “Personal Data”. We may ask you to verify your identity before acting on a request, and will respond within the time limits set by the PDP Law.

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. Once consent is withdrawn, we can no longer respond to your inquiry unless you contact us again.

11. Cookies

This website may use cookies that are necessary for it to work properly. If we use analytics or marketing cookies, we will ask for your consent first.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version is always available on this page, with the update date shown at the top.

13. Contact us

PT. Surya Indonesia Satu Property, Jl. M.H. Thamrin No. 13, Central Jakarta 10350, DKI Jakarta, Indonesia. Email: [email protected].